Support

206 thoughts on “Support

  1. Vinmetrica;

    I recently received a new SO2 probe which is behaving strangely on my SC-300. When I try to measure SO2 on a white wine the instrument beeps twice when the probe is placed in the wine solution. I never reach a point at which the red light comes on and the instrument beeps. I’ve repeated the measurement with a 50% wine solution and still no SO2 measurement.

    Can you comment on this problem? Is the SO2 concentration too high? or is the SO2 concentration too low and the beeps in the beginning indicate a low SO2 concentration? Finally, is the probe faulty. I don’t seem to have a problem with the Red wines although there are two beeps at the beginning of my measurements are unexpected.

    Thanks,

    Bruce

    1. Bruce, it’s possible the SO2 concentration is too high, but follow the steps on our troubleshooting guide to determine whether there is a technical issue.

  2. I purchased the SC-200 last September and now I realize I need to test for SO2. If I buy the SC-100A SO2 Analyzer Kit will I have the same testing capability with the two meters as I would have with the SC-300?

    1. Kate,
      Yes. You will. In fact it may even be easier for you having the two units. You will have the ability of having two separate “stations” for testing and will not have to flip back and forth between the modes (which is what you would have to do with the one unit) on the single unit.
      Let us know if you have any other questions.
      Taylor

  3. Hi, we have e vinmetrica SO2 analyser and I would like to know what are the:
    – SO2 acid
    – reactant
    – titrant
    because our HACCP team requires that information for their dossier.
    Best
    Catarina

    1. Catarina, our Reactant and Titrant are proprietary. The Acid Solution is 2 molar (2M, or about 6% by weight) hydrochloric acid (HCl).
      You can find the SDS sheets for all our reagents at http://www.vinmetrica.com/support – scroll to near the bottom of the page.
      All best,
      Rich

  4. Hi, can your ABV kit test alcohol percentage of liqueurs, which are generally high in sugar?

    1. Arjun, yes the kit can be used for this purpose.

  5. I have a few questions about your new residual sugar analysis kit by the Rebelein Method. Is there anyway you could provide the derivation for the general equation in the instruction booklet? I have been to trying to derive it but I am not getting the equation you have in the booklet. Also, what are the concentrations for the copper sulfate and Rochelle salt solutions? Thanks

  6. Per the manual for the SC-55 I should be getting a pressure reading within 5 seconds, and on the instructional videos the reading appears to occur immediately upon inserting the probe into the vial, but when I run the tests the meter continuously rises slowly (approx 1 kpa per second, not exact) for as long as I leave the probe inserted in the vial. The reading started at 0.55 kpa when initially inserted and rose to 1.7 kpa at approximately 2 minutes when I removed the probe, it was still rising. How long should I wait for a reading? Or why is it taking so long for the instrument to normalize?

    1. Brandon, it appears the CO2 is not coming out of solution as quickly as normally, which is typically 5 seconds or so. Try sharply rapping the vial on a hard surface 15-20 times before or even during the measurement to get the CO2 to equilibrate faster.
      -Rich

      1. Thanks for the quick response Rich, I’ll try again this evening!

      2. I reran the tests and have the same issue. I believe I have a faulty meter, with the 0.0 standard I ran the test for 2 minutes and the reading got up to 2.0 kpa and was continuing to rise.

      3. Hi Rich, just bumping this post again in case you didn’t see the last one
        “I reran the tests and have the same issue. I believe I have a faulty meter, with the 0.0 standard I ran the test for 2 minutes and the reading got up to 2.0 kpa and was continuing to rise.”

  7. I recently purchased the SC-300 and forgot to screw on the pH storage bottle and probe was left to dry for a couple days. Is my pH probe ruined? If not, what should I do? Thanks in advance.

    1. Erick,
      Place the electrode back in the storage solution as soon as possible. It may come back to life. Soak the probe in the storage solution (but make sure this solution is clean and clear) for a few days and then try and calibrate it and see what happens. If you do not have fresh storage solution you can soak it in the pH 4.01 reference solution until you are able to get fresh solution. Let us know how it goes and if we can troubleshoot anything during the attempted calibration.
      Taylor

  8. I have the Vinmetrica SC 300. Can I leave both the pH probe and SO2 probe connected to the meter at all times or should I disconnect the probe I am not using.

    1. Michael,
      You can leave both probes connected to the meter if you want to. It will not harm anything.
      Let us know if you have any other questions.
      Taylor

  9. Do you recommend degassing the sample before measuring SO2 in sparkling wine? If not the volume may be wrong but is there a risk SO2 will disappear along with the CO2?

    1. Sven, Unless the wine is vigorously bubbling, you don’t need to worry about degassing prior to SO2 analysis. If the bubbling is sufficient to make measuring out 25 mL difficult to do accurately, then I would de-gas it by placing an aliquot in a container with minimal headspace. Shake strenuously and vent 3 or 4 times until no more gas evolves.

    2. Sveneric, If the effervescence is too strong to take an accurate sample, then it is probably best to degas the sample by nearly filling a container and then vigorously shaking and venting several times until the outgassing ceases. Loss of SO2 should not be significant under these conditions.
      Rich

  10. I purchased a Vinmetrica 300 kit for measuring SO2 in August for my blueberry wine. I find the test shows my wine always has 2ppm (0.1ml titrant used) even though I keep adding more and more potassium metabisulphite.

    I am following a published recipe that calls for 150ppm prior to fermentation starting. After fermentation and 2 rackings I expect this number to decrease substantially, but now all the way down to essentially zero.

    6 November – added 0.45g powder diluted in some water and mixed well. 19L of blueberry wine. SO2 test says 2ppm.

    2 weeks later added another 0.45g of powder into 19L of wine. SO2 test still says 2ppm.

    1 December added 1g of powder into the same wine. Today the SO2 test still says just 2ppm.

    After the final 1g addition of metabisulphite I can actually smell the wine has changed, but the test still shows I have virtually no free SO2.

    I have tested several commercial red wines and got results of around 20ppm. I purchased a preservative free Shiraz and added enough powder to give 30ppm, and the SO2 test showed 20ppm a few days later. So the equipment works, but for some reason it shows completely erroneous results for blueberry wine.

    Is there something in blueberry wine that prevents the test working?

    1. Michal, I can’t think of anything that would prevent measuring levels of SO2 in your blueberry wine. Some fruit wines give erroneously high values due to reaction with ascorbic acid, but that is not the problem here since you’re getting lower than expected values. What can often occur is that wines with low SO2 develop aldehydes due to oxidation, and these can bind quite a bit of added SO2, requiring sometimes 3 times more SO2 to achieve the desired level than initially estimated.
      I suggest you take a small sample of your wine, say 100 mL, and add enough metabisulfite to bring it up to 100 or even 200 ppm. Then take 25 mL of this into the test. The remainder can be returned to the carboy if you want.
      If you still can’t measure anything then I will say I am stumped! Let us know what you find. -Rich

  11. HI, I have an SC-300. I cannot get my PH probe to calibrate under the regular or forced cal method. The estimates keep coming outside the acceptable ranges and so I keep getting a bad cal response. I tried most of the recommended fixes for this and nothing worker.I see I can buy a new PH probe from “More Beer ” for about $65. Do you provide a service where I can send it to you for repair instead of doing this?
    Tim

    1. Tim,
      Thank you for contacting us. It sounds like you may need a firmware update at the very least. We can definitely check out your instrument and electrode together to see what might be going on. It is possible that you may need a new electrode but we will be able to make that determination here. At your convenience, please send in your unit and pH electrode (and SO2 electrode if you want us to just double check that too) to 6084 Corte Del Cedro Suite 105 Carlsbad, CA 92011 and please write RMA 609 somewhere on the box. Can you please let us know you return mailing address too? Once we check out your unit we will advise you on what we are seeing. If you need a new pH electrode, we have them in stock here. Turnaround time is typically 24-48 hours.
      Let us know if you have any questions.
      Taylor
      Taylor

  12. I recently purchased SO2 Titrant locally, lot # 400652. It does not have an expiry date on it so I am assuming that this is old stock!
    Thanks
    Wayne Meadows

    1. Wayne, there should be a “Use by” date just below the lot number. If that is missing, let us know. However that lot number should be from earlier this year, so the reagent should be good.

  13. Will not adding distilled water to aid in using a stirrer when checking TA using the sc30p throw off the results?

    1. David, adding 15-20 mL distilled water will not affect the results of a TA test. The acids you are titrating are those in the original 5 mL wine sample, and their total amount remains the same after dilution. It is true that their concentration in the vessel goes down, but you are not titrating the concentration; you are titrating the total amount.

      1. I titrated 5 ml of riesling 4 times, twice wine only and twice wine with 15 ml of distilled water and the results were different. The Distilled eater had a ph 0f 4.34. Wine only both tries the TA was 7.0 and with distilled water it was ~6.4 both times. The wine was stirred by hand and the wine plus H2o was with a stirrer.

        Any explanation or advice?

        Dave P

        1. Dave, If adding distilled water reduces the TA, then assuming no other sources of error, we would conclude that the water is partly titrating the wine. Pure distilled water should have a negligible TA value itself, as you can verify by just titrating 15 mL of your water alone (one drop of TA Titrant should take it over pH 8.2). If more than one drop of TA Titrant is needed to raise the pH above 8.2, then you probably have impure water. Given that the water’s pH is 4.34, it appears that it may not be that pure (distilled water in equilibrium with the CO2 in air typically has a pH above 5.0)
          However this would be expected to raise, rather than lower, the TA value. But for a start you might get fresh distilled (aka deionized) water.

          1. Thank you. The water is from a major retail outlet. I will test water as you suggested.

  14. I had a lot of trouble getting the SO2 probe to work, but I have to report, it is working now after going through all of the re-conditioning steps. It was the very last one… the several hour soak… that did the trick. Now, my SO2 readings are spot on with my calibration solution! I am actually surprised that this worked! I would suggest to anyone that is getting “1999” readings when they know they have SO2, they should just skip to the soak procedure. I’ve listed it below for reference….

    Preconditioning of the electrode Note: as of October 2013, all SO2 electrodes are shipped pre-conditioned, so this procedure should not normally be needed. Sometimes when the SO2 electrode is first shipped it can be shipped “hot”. A hot electrode is one that is overly sensitive as indicated by high readings (and STOP conditions) when inserted into solutions that should be giving no signal, like pure water or water plus reactant and acid with a drop of 10% KMBS added. If your electrode shows this behavior, it generally can be fixed by pre-conditioning as follows:

    1. First, turn the power on and press the MODE button until the instrument is in SO2 mode, then press ENTER. Attach the SO2 electrode to the SC-300 analyzer. Put 20 mL of distilled water (deionized water) in a beaker and add half a bulb squeeze of the acid solution, half a bulb squeeze of the reactant solution and let the SO2 electrode sit in this solution.

    2. Then add one drop of 10% potassium metabisulfite solution (KMBS) to the beaker with the electrode in it. Swirl gently. The instrument LCD should now read 0.0 (in units of nanoamps) or close to it. If it is reading significantly higher than 20 on the screen, let the electrode sit in the solution for half an hour.

    3. After half an hour rinse the electrode with distilled water. Put it in about 20 mL of distilled water. Again add half a bulb squeeze of each of the acid solution and the reactant and swirl in the usual way keeping constant motion. The instrument may or may not indicate STOP as above. If it does not, add a drop of the SO2 Titrant solution. This should make the STOP condition occur. [If it doesn’t you may have an electrode problem]

    4. Now add one drop of KMBS solution (1-10% is fine), swirl and verify that the STOP signal ends and the PROCEED light illuminates. If this is the case, your electrode has been conditioned. If the electrode is still “hot” and the PROCEED light does not illuminate, let it sit in 20 mL of distilled water with a half bulb full of the acid solution for a few hours. Now repeat the test from step 3. If it works, great! If not, call us and we will try to troubleshoot or replace your electrode. Our contact information is at the bottom of the page.

  15. I have another question- In your revised SC-55 manual you state ‘Note: the following procedure is designed to be run at room temperature, preferably 78 °F (25 °C). Temperatures below about 73°F are not recommended, as test results may be less sensitive if temperatures are below this range’, yet in the MLF question and answer it is stated that 70 degrees +/- 3 degrees is desirable. Can you clarify which temperature gives the most reliable MLF results. Thanks.

    1. Ron, in the new version of the assay we recommend the 78F number in the manual. [BTW The manuals always contain the latest updates to any of our products.]

      We recognize that some people may need to run the assay at lower temperatures, which is fine, but highest sensitivity is obtained at the recommended temperature.

  16. I was reading over the SC-50 Quick Guide and on #5 procedure it references Boost juice. I know Boost juice is no longer used. How soon will you update the SC-50 Quick Guide as it is handy once I understand the whole process.
    Thanks, Ron Rudnick

    1. Ron,
      we plan to update many of our on-line materials over the next year. Our first priority is updating the videos. We hope to get to the quick guides soon after that.

  17. I haven’t used my Vinmetrica SC-300 for a few years and the storage solution in the pH electrode has dried up. Is the electrode still good? If so, what should I put in the bottle?

    1. Gene,
      You can try soaking it in fresh pH electrode storage solution for a day or two to try and bring it back to life. If you don’t have any then I would temporarily soak it in the pH 4.01 reference solution while you order and wait for some fresh solution. This has worked on electrodes in the past. The pH electrodes typically last about 2-3 years so if yours is significantly older than that it might just be best to get a new probe. Totally up to you. Let us know if you have any more questions.
      Taylor

  18. Is there information available which shows the performance differences in different firmware versions?

    What is the firmware performance difference between SC-300 with firmware version 3.1.2 & firmware version 3.2.d?

    There certainly is a difference in the SO2 probe connector! I also have 2 SC-200’s with different firmware. I know firmware version 2.0.2 will not show “Potential Mode”.

    SC-200 firmware 2.0.2 – Potential Mode not present
    SC-200 firmware 2.2.d – ????
    SC-300 firmware 3.1.2 – ????
    SC-300 firmware 3.2.d – ????

    Reading the SC-200 manual, I see firmware 3.1.2 was installed in the SC-200 at some point of production.
    Is this the same firmware 3.1.2 which is in my SC-300?

    or

    Does each product have its own unique firmware numbering plan?

    1. Roger,
      Thank you for contacting us. All the firmware versions should function almost exactly the same while in regular analysis mode. The main difference between some of the older firmware versions and the newest one is the addition of the potential or mV (milli-volt) mode. On the SC-200 and SC-300s, this mode is indicated by a blinking pH LED. It comes after the pH mode and before the TA mode. You can cycle through using the MODE button to find it.

      SC-300s with the 3.1.2 firmware essentially have all the same functionality as SC-300s with the 3.2.d firmware. The only difference is that the 3.2.d firmware is for the newest version of the circuit board. The 3.1.2 version is the original version of the circuit board. I believe the circuit board change took place about 4 years ago.

      With the changes to the circuit board and the updates there were also some updates to the overall design in order to make testing easier for our customers. This included a change to the connector on the SO2 electrodes and subsequently the connector on the units for the SO2 electrode.

      SC-200s with 2.0.2 will not have potential mode but 2.2.d would have it. If you cycle through the modes on the instrument, this will be indicated by a blinking pH LED. This should happen after pH mode and before TA mode which hitting the MODE button to cycle through.

      That might be a typo in the manual. The SC-200s get the SC-200 firmware and the SC-300s get the SC-300 firmware. The main difference between the SC-200 firmware and the SC-300 firmware is that the SC-300 firmware has the code written on the circuit board for testing SO2, as the SC-300 is designed to test for SO2, pH and TA whereas the SC-200 is only designed to test for pH and TA.

      I hope this answered all of your questions. Let us know if we can help in any other way.

      Thank you
      Taylor

  19. Hi – I have the SC-300 (software 3.2.1) and I’m having trouble with the pH probe calibration. Values are coming in outside of the 0.5 pH dead band, and I’m trying to see if force calibration results in a good Cal (it’s been a couple years since I used the probe). I followed the instructions to get to the dead band setting (option 14) but my option 14 is SO2 baseline. As best as I can tell, all the other options are doing what they are supposed to, except this one. Am I missing something? Next step is to clean and refill the probe, but I’d rather skip that if possible – I noticed the pH 4 and 7 measured values (fresh solutions) are offset by a constant amount, so I’m not feeling like replacing the probe just yet. Any way to update the software? Thanks!

    1. Pip,
      Thank you for contacting us and thank you for trying to utilize the test mode features.

      It sounds like you may be operating off of the old guide for the test mode features but we should be able to get this resolved. Go back in to test mode and cycle through until you hear the loud beep (indicating the testing of the sound feature). Press the power button twice and the screen should scroll and say “Press Enter”. Go ahead and press enter and it should say Good Cal across the screen. Hold down the power button to exit out of test mode. That feature helps reset your pH settings back to their original factory settings. This wil help us diagnose what might be happening with your unit.

      Now try and calibrate your pH electrode. In 4.01, what does it read? In 7.00, what does it read? If it is showing up outside of the +/- 0.5 pH units then the unit will not calibrate. Since you have the newest version of the firmware, navigate to mV mode (this is the mode right after pH mode where the pH LED is blinking) Make sure your pH electrode is attached and put the probe in the 4.01 and the 7.00 solutions. What is the unit reading? Our rule of thumb is that, when in pH 7.0 reference solution, and with the unit in mV mode, the value on the screen needs to be 0 +/- 15 units. If your electrode is reading out of this range then the problem is most likely with your electrode and it should be replaced. The pH electrodes typically only last 2-3 years. If it is within this range then your electrode should calibrate okay. Sometimes if the electrode is older, it may need to be calibrated a few times to make sure that it holds its calibration. There is a white tag on the cord of the electrode with a month and year listed. What does it say? If its still not working, a phone call to our tech support line might be the best thing to do.

      It is always good, especially if the electrode hasn’t been used in a while, it would be good to clean the probe and replenish the solution that it is in. To clean the probe, soak it in 1N NaOH if you have some or even your TA Titrant, if not you can soak it in your SO2 Acid solution, for about 30 minutes. Make sure to do this in a separate container as particulates might comes off and you don’t want that in your solution bottles. You should also make sure that the solution in the pH electrode storage solution vial is clear and fresh.

      You mentioned an offset value? What are those values? Your software is the most up to date for your unit. About 4 years ago, we released a whole new version of the circuit board with an updated firmware but your firmware version is pretty similar to the firmware of the new version of the device.

      Let us know what other questions you have, or you can always call the tech support line for further assistance.

      Thank you
      Taylor

  20. I’m new to the testing process. When I am doing the SO2 test I start out with the reading below 50. When I add the titrant the meter eventually starts beeping and goes to 1999. I stop adding the titrant but it stays at 1999. Am I doing something wrong? Should I keep adding titrant? I read the meter should go above 50. I do have the electrode for the pH on the meter but I set the meter to the SO2 test.

    1. Bill,
      Thank you for your questions. The basic testing procedure is as follows:
      Testing for SO2: (assuming your meter is is newest model available, purchased within the last 3 years)
      1. Navigate to SO2 mode and attach your SO2 electrode. The meter should read 0.00, or at least under 50
      2. get your wine sample (25mL) and remember to sterilize your pipette before removing the sample from your barrel or carboy. We use Kirkland Vodka as our sterilant. Spray and wipe down the pipette then grab your sample. Place sample in 100mL beaker(provided).
      3. Add approx 2mL of the Acid Solution and 2mL of the Reactant solution to the beaker with your wine sample. Mix well
      4. Place your SO2 electrode in the solution.
      5. Fill your 5mL syringe or glass burette with SO2 Titrant and write down your starting volume, indicated on the side of the syringe. We usually fill ours all the way up to the 0.00 mark so it makes for some easy math at the end.
      6. Make sure your sample is mixing at all times during the test. Now, using your 5mL syringe or a glass burette, if you have one, very slowly add in your SO2 titrant, drop by drop until you are able to count 20 consecutive beeps on the instrument. Make sure the solution is stirring at all times until you have reached 20 consecutive beeps. This indicates that you have reached the endpoint of the titration and your test is done.
      7. Note your final volume on the syringe.
      8. Now take your final volume minus your initial volume (this is the amount of titrant you used for the test) and then multiply that value times 20. That will give you the ppm of SO2 in your wine sample.

      If you are in SO2 mode and your SO2 electrode is attached, and you are using your SO2 electrode for the testing then you should be okay. You can keep the pH electrode attached to your unit while testing. Some people keep both attached so that they do not lose one or the other.

      If you find that you are adding only one drop of SO2 titrant to the beaker before the instrument sounds off and goes to 1999, if may mean that you have no SO2 in your wine.

      There are videos available on our website that should help with a visual of what the test looks like.

      Let us know if you have any additional questions.
      Taylor

  21. Can I use distilled water rather than DI for TA test

    1. Warren,
      Distilled or DI water are okay to use. Make sure they are fresh too.
      Let us know if you have any questions.
      Taylor

  22. Hi,

    We specialize in fruit wines at our winery and I’ve noticed that my free SO2 reading with my peach wine is always >100ppm, which I find nearly impossible. Testing works fine on all of the other fruit wine varieties that we make, except for peach. I talked to someone that thought maybe it was the high vitamin C content of peaches giving a false positive.

    We use the SC-300 model. Any help would be greatly appreciated. Thank you.

    1. Jake, it is indeed possible that peach wine contains sufficient vitamin C to interfere. In that case you should run free SO2 by a different method. Aeration Oxidation is a good choice. We can run that test here in our Service lab if you like.
      Best regards,
      Rich

      1. Thanks for the timely response, Rich. I will keep that in mind and be in contact if needed.

        Thanks!

  23. I need to send in a sample of “grain on” whiskey mash to be tested for YAN. Is that test possible with a thin-ish flour mash?

  24. My so2 probe isn’t reading anything on my sc-300. In finished wine or fresh wine that i just put s02 in, it just always 0.0.
    The connection is tight an seems fine. Is there any solutions to this, or do i most likely just need a new probe?

    1. Matt, to test the SO2 function, follow this test:
      Connect the electrode in SO2 mode and put it in about 20 mL of distilled water; add about 1 ml (half a bulb squeeze) of each of the acid solution and the reactant and swirl in the usual way keeping constant motion. The instrument may or may not indicate STOP as above. If it does not, add a drop of the SO2 Titrant solution. This should make the STOP condition occur. [If it doesn’t you may have an electrode problem read in the next section below how to fix this.] Now add one drop of a concentrated sulfite solution (1-10% is fine) and verify that the STOP signal ends and the PROCEED light illuminates. If this happens, your electrode is probably OK as well.

    2. I am having a similar issue. I have a new probe, but the connection seems off. I often do not get a reading, but I if hold in metal connection from the probe to the SC-300 unit, I will start to get readings. But, I shouldn’t have to hold onto the probe connection for it to work. Any info is greatly appreciated.

      1. Jennifer,
        Did you try the test that was mentioned? Connect the electrode in SO2 mode and put it in about 20 mL of distilled water; add about 1 ml (half a bulb squeeze) of each of the acid solution and the reactant and swirl in the usual way keeping constant motion. The instrument may or may not indicate STOP as above. If it does not, add a drop of the SO2 Titrant solution. This should make the STOP condition occur. Is this what you were doing when you started holding on to the probe connection?

        If your instrument has an RCA (phono-style) connector for the SO2 probe, it may need physical adjustment to ensure good contact of both conductors (we can help explain how to do this over the phone). The older and newer versions have BNC (twist-lock) connectors don’t usually have this problem. Sometimes corrosion can occur at the connection and the connector may need to be cleaned off. You can contact our Tech Support line for further information and we can help you walk through these tests too. 760-494-0597 and select Tech Support.

  25. Hello, we purchased an SC-200 back in October from Presque Isle Wine when we went and picked up our fall juices. I must say it is one of the easiest and stable devices I have used in a long time. While we use it for ph and TA, we realize it would be better if we had bought the SC-300 as it has much more versatility and tests available like Free SO2 and YAN.
    Do you offer any kind of trade in policy on our SC-200? It is almost new and has only been used a few times. We would like to upgrade.

    Thank you,
    Kevin Croak
    Harmony Winery, Fishers Indiana

  26. Hi! My local store is suggesting I use a TA Titrant of 0,1 N or 0,2N (sodium hydroxide) as a replacement of the TA Titrant that came with my Vinmetrica SC-300 kit.
    Will I get the same results?

    1. Marcel,
      Thank you for contacting us. The 0.133N NaOH (TA Titrant) that we make is specifically designed to be used with our kit when testing your TA levels. You can use the 0.1N NaOH as a replacement for the TA Titrant however there will need to be adjustments made to your final calculations. You cannot use the simple equation listed at the end of the procedure (TA = 2 * V). You will need to use the longer equation listed above it and replace the 0.133N with the concentration of the NaOH solution that you use. This may blur your endpoint slightly so do take care when performing the titration and make sure to not overshoot the endpoint.
      Let us know if you have any questions.
      Taylor

  27. Good Morning,
    I have a question on the MLF 55 unit. How can I tell that my wine sample has boiled for 60 seconds. Should it bubble for 60 seconds? I’ve tried using the microwave on low and the wine never bubbles, but will kind of sputter violently once or twice. When it’s done it usually has 5ml left. I tried boiling water on the stove and using it as a water bath but the wine sample never seemed to boil, and when I finally pulled it out it was 3ml. I put a thermometer in the wine and when it hit 175F i timed 60 seconds and then pulled it out. I don’t trust the results of the MLF test because of this issue. As silly as this sounds it would be very helpful if you could post a video showing how to boil the wine or a bit more specific instructions on boiling the wine.

    If I pull all the chemicals out of the freezer can I reuse them again, i.e. can I pull them out of the freezer, let them come to room temperature, use what i need and then re-freeze them?

    Thanks
    Joe

  28. A couple questions regarding pH/TA testing with your SC-200.
    1. I get a “Good CAL” with 4.0 & 7.0 buffers and get stable readings on wine samples. However, I can never get a stable pH reading on distilled water. Is it possible to test the pH of distilled water?
    2. When testing TA, I typically get a lower pH reading after adding 15 ml distilled water to the 5 ml wine sample (i.e. wine is 3.49 pH and wine with 15 ml water is 3.42). This looks like my distilled water may be slightly acidic (hence question #1 above). Does this skew my final TA results?
    FYI – I’m using super market distilled water which I boil prior to use and always top with argon gas.

    1. 1. It is possible to measure the pH of distilled water, but it’s tricky. In principle pure water has a pH of 7.00 at normal temperatures, but as atmospheric CO2 dissolves in the water the pH will drop slightly due to the formation of carbonic acid. In addition, most distilled water from the store, (which by the way is usually de-ionized, rather than distilled), may have very minor amounts of acidity or alkalinity that takes the pH away from 7.00. So even if you degas and boil, as you have, you may find the pH still not hitting 7.00 and in any case it will start changing immediately on exposure to air.
      However, the pH of your distilled water is unimportant for almost anything you want to do with it, because the water has negligible buffering ability. If you were to take 25 mL of it and do a TA titration for example, you will see that less than 1 drop of TA Titrant takes it to way above pH 9, so in essence it has no detectable acidity.

      2. The reason that the pH of wine drops on adding distilled water has nothing to do with the water or, up to a point, with the degree of dilution. Rather it has to do with the nature of the pH electrode and how it measures pH. pH is generally considered to be -log[H+], i.e., the negative logarithm, base 10, of the hydrogen ion concentration, but formally it is defined as -log(hydrogen ion activity). Activity a and concentration c are related but not identical: a = g x c where g is the “activity coefficient”. It is this coefficient that is changing as you dilute your wine, becoming closer to 1 with dilution. The pH electrode responds to hydrogen ion activity, rather than its concentration per se.
      Also, since wine is a fairly strongly buffered system (primarily by the tartaric acid/tartrate ions, and other acids present) you would have to dilute it over a thousand fold to change the hydrogen ion concentration.

      NB a.) to check your pH calibration, suspend about 1/8 tsp (0.5 g) of pure cream of tartar (aka potassium hydrogen tartrate) in 20 mL of water, stir to dissolve for 30 sec. Some crystals will remain. This saturated solution of cream of tartar has a standard pH at 25C of 3.56. I am good with 3.50 to 3.60. If not, try recalibrating. Make this fresh each day.
      b.) Be sure to always stir or swirl your solution when calibrating or measuring, i.e. do not let the electrode sit stagnant in the solution. You will get considerable errors in your pH measurements.
      Hope this is helpful.
      Cheers,
      Rich

      1. Richard,
        Thank you so much for the quick response and incredible detail. And, yes, your explanation is very helpful. GB

  29. When the YAN test is completed and the neutralizer is added does this make the YAN test safe to dump down the drain or do we still have to dispose of it in a special manner?

    1. Brian, the small amount of formaldehyde in a test is neutralized entirely by following the procedure in the manual, and since the pH of the solution should be less than 9 at that point, there should be no problem in sewering the test’s contents. However we can’t anticipate all local regulations, so you may want to check.

  30. The SC-300 kit comes w/ 2 burettes but not the stopcock. How do you use them w/o the stopcocks?

    1. Dan, the SC-300 kit comes with a 25 mL and 5 mL pipette but not a burette. These pipettes are for taking samples for SO2 and TA testing, respectively. For titration you use the syringes in the kit.
      We do supply a burette in the SC-300 Pro Kit, or you can get one in the Deluxe kit that comprises the extra items in the Pro Kit. You can also order just a burette if you like.
      All best,
      Rich

  31. Is the SC-300 temperature compensated? I’ve calibrated the unit w/ both the 4.01 and 7.0 solutions. Get different readings between inside the house and the 52 degree tank.

    1. Dan, the SC-300 does not have temperature compensation (ATC), however the difference in a pH measurement between 52F and 70F for most solutions is pretty small, less than 0.05 pH units in most cases depending on what the solution is.
      If you need to make measurements at 52F, for best accuracy we recommend calibrating with 4 and 7 solutions that are at that temperature. You can check calibration at room temperature with a saturated solution of cream of tartar (potassium hydrogen tartrate, KHT for short). Add 1/8 tsp KHT to 20 mL distilled water, stir for 30 sec. pH is 3.55 at 70F. At lower temperatures the saturated KHT is not standardized, but will be between 3.50 and 3.60, so you can confidently check your calibration at 4 and 7 this way.

  32. I own a SC-100 and want to make sure I purchase the correct replacement electrode. For the replacement SO2 electrode shown in the picture, I want confirm that it’s a Female BNC Terminated one that’s shown.

    1. Bruce, check out this link Electrode_Guide to guide you in selecting the correct SO2 electrode. Thanks!

  33. With the SC300 kit how many tests can be performed with the reagents that come with it??

    1. Eugene, the SC-300 comes with sufficient reagents to perform about 50 SO2 tests and about 30 TA tests. The reagents have a 2-year shelf life.
      Regards,
      Rich

  34. Hi

    Hope all is well. I have a small vineyard and was wondering if you knew of a company or person who could take the grapes and make wine. Looking fw to your reply. Thanks in advance!

    1. Tom, I don’t know for sure. Where are you located? If in Southern California, as we are, I might be able to pass your query on to some local sites.
      Thanks.
      Rich

  35. Recently I used the SC-300 Kit to analyze a few of my home made wines. The kit and electrodes worked fine and I was able to get Ph, SO2, and TA values that made sense. The Ph calibration, testing, and subsequent titrations via the two electrodes went well.

    I then tried to test the six wines for ABV. I thought I was on the right path when I titrated the blank and got a 9.0ml result, which was consistent with the value cited in Table 1 of your user manual. However, when I did the titrations on the sample, the color, after incubation, was a clear medium blue and I did not get the color changes expected with the blank and noted in the manual. Eventually, after titrating volumes that were well beyond what was expected, a white-gray precipitate formed.

    I purchased the ABV kit March 2017, and it was stored in my wine making room. I did not open the reagents until I used them.

    I was very careful following the instructions about keeping the sample in the bucket and not letting the oxidant splash into the sample.

    Are the reagents too old, which does not make a lot of sense, since the blank was consistent with the user manual? Did I do something that created the problem?

    1. Richard,
      this result indicates that too much alcohol was put into the bucket. If you are pretty sure that your wines have less than 20% ABV, then check to make sure you are adding exactly 100 microliters of sample. Two mistakes commonly seen are: 1. the pipettor is not set to deliver 100 microliters. The setting is seen at the top of the device and can be as high as 250 microliters; 2. Be sure to follow the pipetting instructions carefully. It is important to expel the liquid using the first “stop” in the plunger’s stroke.See Appendix A in the manual. Contact us if you need more help. -Rich

  36. Sorry to bother again Richard.. ha ha! Just thanking you for your great help today – you’ve answered many questions I’ve been asking myself for some time. I in fact DO use sorbate at this time to stabilize the wine, however I am still told to keep the wine very high in the sulfite levels so I make sure to do so diligently. I agree with your idea that with sorbate I do not necessarily need that much SO2 in the wine but if it cannot be sensed by myself or others, why not? But less is better in so many things so I would rather not go overboard. At any rate, I appreciate your answers, and I have personally ordered the 1N NaOH 450mL solution from your store, regardless of what my father wishes to do at this time!
    Thanks again,
    Josh @ Tongue River Winery

  37. Dr. Sportsman, regarding the total SO2 test, I have a couple questions.. I did not realize the test called for 1N NaOH instead of .1N NaOH and so when I performed the total titration I incorrectly used .1N NaOH instead of 1N. I was given an end result of about 28-30 ppm total SO2 in the wine. I am curious as to whether or not this could just be considered to be 280-300ppm total SO2 since the NaOH is merely 10% as strong as it would have been as a 1N sample? Would I have to use 15mL of titrant to calculate 300ppm of total so2 using 1N NaOH? Also I wonder if it is possible for the total amount of SO2 to decrease over time such as does the free SO2 level? Depending on the wine, the government rule of 350ppm total SO2 is hard to stay under sometimes if I want to keep the molecular level of SO2 high enough to feel safe about wine stability, but I also don’t want to go too high because of taste, color change, etc. etc. Thanks for any help!

    1. Josh, There is no factor to correct for using 0.1 vs. 1 N NaOH; you simply did not achieve the necessary high pH to cause release of bound SO2. Your result of 28-30ppm probably reflects mostly free SO2.
      Yes, you would have had to use 15 mL of SO2 Titrant for a total SO2 level of 300 ppm.
      Total SO2 will decrease with time generally because it can still undergo oxidation to sulfate under the right conditions. So you might be under TTB maximum levels of 350ppm total sulfite (SO2), but if resulting sulfate levels rise above 200 ppm it can be picked up as a bitter taste.
      -Rich

      1. Thanks Richard! Quick reply, almost all I needed to know 🙂 It seems like a tough test to perform with just the 5mL syringes if I have to use 4 of them just to see if I have 200ppm of total SO2 in the wines. Most of these that I make end up with over 200 total every time because of adding a ‘crucial’ dose just before bottling a sweet wine and getting over 1.25 molecular. Is this too high? I have been told time and time that with a sweet wine I need to keep this level so high to make the wine stable enough to be comfortable with it professionally. I sure do not taste anything above 200ppm but I am just the maker. Sorry to bother, thanks for the help.

        1. Sorry Richard I got carried away.. above I meant 2 syringes – what I really forgot to ask is could I just use 10 times the amount of .1N NaOH in the test to replicate the 1N NaOH (i.e. 100mL .1N instead of 10mL 1N)? My father doesn’t want to buy any 1N NaOH if possible!

          Thanks

          1. Josh, In principle you could do this, but normally it will dilute your whole test quite a bit making the endpoint difficult to see. However, if you know your Total SO2 is going to be above 200 ppm you might get away with this: take a 5.0 mL sample instead of a 25 mL sample. Add 20 mL of 0.1N NaOH, then after the 10 min incubation, add 3 mL of the Acid Solution rather than the 8 mL specified in the manual. Proceed from there.
            Finally: why don’t you use potassium sorbate to stabilize the wine? works better than high SO2.

  38. Good Afternoon,

    I have a question on the SC-55 MLF analyzer. Can you please tell me on average how much of the wine sample is left after putting it in the microwave for 90 seconds. I wanted to get an estimation of the amount of wine left so i can see if I am properly heating the wine.

    Thanks,
    Joe

    1. Joe, typically 7 to 8 ml of wine should remain after the microwave heating. Be sure and let it cool completely after making it back up to 10 mL! Thanks.
      -Rich

      1. Rich,

        Thank you for your quick reply. I had a sample that was reduced to 5ml after the microwave and it showed the wine as having completed MLF. Should I re-check the wine making sure its in the 7-8 ml range after microwaving?

        Thanks,

        Joe

        1. Joe, I would guess you’re OK with the results you got. Thanks,
          R

  39. I have a SC-300 analyzer and I’m unable to conduct the SO2 test. A couple observations:
    1. My connector tip on the analyzer spins freely, it is not a fixed connection like the TA/pH connection…is that normal?
    2. I did not receive the Acid Reactant the instructions say to use. But the manual is contradictory because in one illustration is states I can use either the acid OR the SO2 reactant…which is it?
    3. My analyzer is blinking 0.0 while it sits idle in ‘proceed’ mode…is that normal.
    4. Most important, I’m not getting any kind of reading on the analyzer…is it because I did not add the acid reactant?

    I’m very concerned at this point I have a bad analyzer!

    Please email me a way forward…

    Scott

    1. Scott,
      1. the connector tip may spin freely if it is an older RCA (phono) plug type.
      2. For SO2 tests you should have 3 solutions: SO2 Titrant, Acid Solution, and Reactant. You need to add about 2 mL each of Acid solution and Reactant to your sample, then titrate dropwise with the SO2 Titrant.
      3. It is normal to see 0.0 on the display at the beginning of a test but:
      4. If the display never goes above 0.0 during the titration there may be a problem.
      If indeed you have the older RCA plug, it sometimes fails to make good contact with the receptacle at the outer grounding ring; in that case try squeezing the outer grounding ring on the plug by ever so slightly compressing it with a pair of pliers.
      To test the function you can use this from the Support page of our website ( https://vinmetrica.mystagingwebsite.com/faqs/is-my-instrument-is-working-correctly/ ):
      Connect the electrode and put it in about 20 mL of distilled water; add about 1 ml (half a bulb squeeze) of each of the acid solution and the reactant and swirl in the usual way keeping constant motion. The instrument may or may not indicate STOP as above. If it does not, add a drop of the SO2 Titrant solution. This should make the STOP condition occur. [If it doesn’t you may have an electrode problem read in the next section below how to fix this.] Now add one drop of a concentrated sulfite solution (1-10% is fine) and verify that the STOP signal ends and the PROCEED light illuminates. If this happens, your electrode is probably OK as well.

      -Rich

  40. My SO2 reactant solution and SO2 acid solution have both turned yellow. This happened during the course of a single testing session. The solutions are not out of date. Is this normal or are the solutions no longer usable?

    Thank you,
    Jordan

    1. Jordan,

      Thank you for the inquiry. We also received your voicemail too but thought might be an easier way to respond. Based on what you have told me it sounds like the Acid and Reactant might have been cross contaminated. It is normal if the Reactant solution has a slight yellow tinge but that typically happens over the course of a few years. The Acid should stay clear. The only reason the Acid would turn yellow (or sometimes a lot darker) is if the Reactant solution came in contact with it. The chemical composition of the Reactant is designed to show that yellow color. If you want to send us a photo so that we can verify this, we would be more than happy to take a look at it. You can send it to info@vinmetrica.com or reply to this email. The two squeeze bulb pipettes that are provided in the kit should be marked for either the Acid or the Reactant and used only on their specified solution. Best to send us a photo and we can confirm. If they are cross contaminated the Acid and Reactant will need to be replaced.

      Please let us know if you have any other questions.

      Taylor

      1. Hello Taylor,

        Thank you very much for your response. Is there a way to just re-order the So2 reactant solution and So2 acid solution without the titrant? We have an excess amount of that and we don’t want to have extra sitting around and going bad.

        Also, does this call into question any of our recent So2 test results if cross-contamination is the issue.

        Thank you again for your help,
        Jordan

        1. Jordan, the yellow color in your acid solution can also be due to traces of iron. In that case it is probably OK, unless it is a very dark yellow. To verify it’s OK you can do the liquid test: add the usual amounts of acid and Reactant to 20 mL of distilled water, mix and put the SO2 electrode in. If the current is very high (over 1000), the solutions are suspect. If the current is low (below 300 or so) add a drop of SO2 Titrant. The current should shoot up several hundred. If this test passes all is OK.

          1. Richard, the solutions are very dark yellow. I did the test and without adding titrant, it starting to immediately climb to 300 and continue up to around 378, not as high as 1000. Would you suspect that they need to be replaced?

            Thank you,
            Jordan

          2. Yes this sounds like they are bad.
            -Rich

  41. With Reference your SC-300 Pro Kit
    1. What is the benefit of choosing
    either the 10 ml vs. 25 ml burette ?
    2. Once I order the SC-300 Pro Kit
    should I expect to receive it ?
    I live in North Hollywood, CA
    91605.

    1. Bill,

      Sorry we were unavailable on Friday. Our company closed for the afternoon and had our holiday party. There is no major difference between the two sizes of burettes besides the difference in capacity. We recommend the 25mL burette if you will be doing multiple tests in a row as the larger capacity allows you to run multiple tests without having to refill the burette with Titrant. Our most popular one with our other customers is the 25mL burette although the 10mL is also a good option too. It is just whichever you prefer. The Pro Kits are in stock. I see that you placed an order so we should have your order ready for shipment tomorrow. A tracking number will be sent to you as soon as we make the shipping label.

      Let us know if you have any other questions.
      Taylor

  42. Hello Support;
    I have had my SC-100A SO2 Analyzer for a few years now.
    A couple of months ago the lower part of the display stopped working.
    The unit still works though, it beeps when the SO2 level is reached.
    But I would like to get it repaired.
    Can I purchase a replacement display?
    Can I send it to you for repair?
    Please let me know how to proceed.
    Thank you
    Jim

    1. Jim,

      It sounds like the LCD screen might have given out if there are missing lines on the display. Typically, when the LCD screen goes out the instrument still works okay and the LCD just needs to be replaced. We can do the repair for you. The unit is covered under a 2 year warranty. If it is out of warranty the cost of the LCD screen replacement is $45 plus return shipping. Whenever you are ready to send it in, you can call our tech support line or send an email to info@vinmetrica.com and request an RMA number. They will set you up and let you know how to get the instrument sent back in to us. We can also check out your SO2 electrode for you too if you are interested.

      Our number is 760-494-0597 and select Tech Support when prompted.

      Thanks
      Taylor

      1. Thank You!

  43. My SC-200 has been a good friend for a few years now. This time, however, it keeps going into Lo-Battery mode. brand new batteries keep it going for maybe 1 minute, then lo mode again. I can’t finish a titration. I’ve tried cleaning the battery compartment contacts with a fine file, and of course a different new set of batteries, always the same result. Maybe a short inside that is draining the battery really fast?

  44. In March 2015 you rebuilt my SC300, adding a second input with BNC to RCA jack for the SO2 tests. Last fall (Oct 2016), when I bought my latest reagents, the machine worked fine on Ph, TA and SO2, and Malic. This past July (2017), when I was testing my reds before bottling, the SO2 test did not work. The meter stayed at 0.0 no matter what, but jumped around a couple of times and then stayed at zero. I had a friend test my SO2 on HIS 300 instrument. Right now, mid October 2017, HIS 300 will not power up and he is sending it back to you. I talked with you on the phone about Oct 10th and you said to run the checks listed in your website (“I’m getting strange results in SO2 mode…”). You said you’ve been having trouble with the RCA jack SO2 input and maybe I should try bending the jack a little with needle nose pliers.. I did not so this. The contact is fine. I have done your tests, “TO TEST THE FUNCTIONING OF THE INSTRUMENT:”. Steps 1 through 4 check out fine. SO… I try to check my reds and my whites several times. The meter readout stays at 0.0 no matter how much solution I am entering from the burette. On one test, barely touching the instrument caused the reading to jump form 0.0 to 5.0, than drop back to zero.Sounds like an intermittent in the circuit board or a partially broken internal solder joint? My 300 instrument has not left my test bench, nor gotten wet, nor been dropped. I called your business yesterday and got a recording that Technical would be unavailable for some days. What can I do and soon?

    1. C Stewart,
      Thank you for contacting us. You are correct that technical support is closed this week. I am sorry you are still having issues with the SO2 function of your instrument. Even with Tech support closed, we can still issue an RMA number to you so that you can send it back and we can take a look at it. Tech support might be able to diagnose something over the phone and walk you through some tests when they return but it sounds like that might be too long of a time to wait. You could also try the suggestion that tech support mentioned last time you spoke with them about clamping down on the outer ring of the SO2 electrode to try and get it to have a tighter contact with the port. Regardless, if you would like to send your instrument in this week we can take a look at it and consult tech support, if needed, when they return on Monday.

      If you would like us to inspect your instrument and see what needs to be done to get it back in working order, please send your instrument and all electrodes (we will check the pH function for your too, just to make sure it is also working okay) back to us: 6084 Corte Del Cedro #105, Carlsbad, CA 92011 and write RMA 446 somewhere on the box. We will work to get this returned quickly for you.

      Please let us know if you have any questions.

      Taylor

  45. Hello,
    Our club has started measuring YAN and I would like to know if using different NaOH strengths might be a problem for our TA and YAN calculations.
    I have been using your 0.13 NaOH solution as to your instructions for both TA and YAN. Our club mixes up our own 0.2 NaOH. 1. I assume we can substitute 0.2 into the YAN calculation formula to determine the correct mgN/L in a pH 8.2 sample, is this correct?
    2. Is the any compensation required in determining TA in a 10ml wine/10ml H2O sample when adding a 0.2 NaOH titrant? Also, could a 0.1 NaOH solution be used?
    Thank you
    Ian

    1. Ian,
      1. yes the substitution of a different normality as you propose is fine.
      2. the same applies here. The general equation is TA ( expressed as g/L of tartaric acid) = (V * N * 75)/S where V is the mL of NaOH titrant, N is its normality, and S is the mL of sample. So you make V = 0.2 (or 0.1 ) and S = 10.

      1. Make N= 0.2 or (0.1) not V? And S does not include the DI in the sample

  46. We purchased the SC aprox. 3 years ago. to test SO2. worked well until the end of last fall. now it flashes 00 and gives no reading at all. I did the paper clip test and nothing. I need this thin ASAP. Is there a repair for this one or do I purchase another interment?

    Thanks,
    Ron Hanks
    Hillhaven Vineyard
    Baileyton, Tn.

    1. Ron,
      call us at 408-887-9230 (my cell) if it’s still giving you trouble.
      Thanks, Rich

      1. Hey Rich,
        Didn’t get a response so went ahead & spent somewhere around $300. for replacement. It took the full 15 days to get here. We’re over a month now. Too late, we’d gone ahead & SWAGED it.
        We’ll be checking again soon with the new one. It’s a great tool when it works.
        A bit quicker response wound have been nice, a month seems a bit long, but I do realize I’m not the only customer..

  47. Hi,
    I just tried to use my SC-200 for the first time in several months, and the display is not working properly. The readout is not showing the whole numbers. Unfortunately, I’m discovering this while harvest is coming down on us with extreme force, and you guys are on vacation for the next 4 days! I would immensely appreciate if someone in support can contact me ASAP, as I can’t function fully during harvest without the ability to test pH. Thank you!

  48. In early Aug, SO2 readings did not work. After 25 ml wine sample was
    drawn , acid & reactant solutions added, when electrode was added and
    reading on screen was 0.0. This reading did not change, when the entire 5ml
    SO2 titrant was added , the reading remained unchanged at 0.0.

    1. Andy, check out the FAQ under Vinmetrica.com/support for information on testing the SO2 performance [go to https://vinmetrica.mystagingwebsite.com/faqs/is-my-instrument-is-working-correctly ]. You may have a bad electrode or a poor connection at the plug. If your plug is an RCA-style (like a phono plug), then sometimes it can be making poor contact at the receptacle on the instrument. Try crimping the outer grounding ring on the plug very slightly to make it just a little oval. This will ensure that the plug’s grounding ring makes good contact with the receptacle. Then try the tests at the link mentioned. If you have further questions contact us at info@vinmetrica.com, or call for tech support 760-494-0597. Thanks,
      Rich

  49. Hi. When measuring SO2, the displayed reading keeps changing. Every time the display updates, the reading drops a little. So when adding the titrant solution, even if the immediate reading is above 50 and the device beeps, the reading will eventually drop to below 50 by itself. Sorry if this should be obvious, but with a constantly changing reading I don’t see how I’m supposed to get an accurate measurement of free SO2?

    1. Thomas,
      first, be sure you keep the solution around the SO2 electrode stirred or swirled, as readings will drop more than normal if you don’t.
      second, NEAR the titration’s endpoint, it is normal for the reading to rise above 50 briefly then drop below.
      third, at the TRUE endpoint, the reading will go considerably above 50 (e.g. 150 to 300 or more) and will remain there for 15 seconds (but keep in mind the first point!)

      That is why the manual says to take the endpoint as the FIRST drop of SO2 Titrant that causes the STOP condition to persist for 15 sec
      (20 beep).
      All best,
      Rich

  50. Hi. I recently purchased a SC-300 and have tried measuring Free SO2 in a commercial wine. However, I can’t seem to get a stable reading once the SO2 probe is in the wine (after adding reactants etc), when stirring the reading constantly drops. The reading may hit a stable value for some seconds before continuing to drop. Is that to be expected?

    Regards,
    Thomas

  51. Greetings, I have a question regarding cleaning and maintenance for the SC-300 probes. I have generic pH and ORP electrode cleaning and storage solutions for our pH meter. Is this sufficient for the SO2 probe as well? Any other recommendations specifically for the SO2 probe maintenance? Thank you

    1. Jamie,
      there is no need to store the SO2 electrode in a solution. When done using it, you just rinse with distilled water and let air dry. There is no particular maintenance required; as long as the Pt wires are clean and shiny they should work fine. If you observe wine residues clinging to the wires, remove these by soaking the electrode 2-3 minutes in your SO2 Acid solution, then rinsing with water. If need be you can remove adherent residues by gently scraping with the blunt end of a knife.
      -Rich Sportsman

  52. Hey guys, I gotta say that I love my SC-300! Very handy tool. But recently I have developed a situation on my display. I have two decimal points! pH reads as 5.0.1 instead of 5.01 It started when I recently changed batteries and I know it doesn’t really affect anything, but it is annoying! Any thoughts? Thanks for your time and attention. -Marty J

    1. Martin,
      Sounds like a connection issue with the LCD screen. If it doesnt really bother you, it is probably okay and you can continue to use the instrument normally. Otherwise we can replace the LCD screen for you for $45 plus shipping. If you would like to get it replaced, please call our Tech Support Line and they can assist you with the return process. 760-494-0597
      Taylor

  53. When will you develop a video for testing YAN ? I think it is very important to know if the yeast will have sufficient nutrients to fully ferment all the sugars in the must.

    1. Aldo,
      The YAN video is now up. Please let us know if you have any questions.
      Taylor

  54. I am beginning to feel old!
    You suggest storing the pH sensor in a 3M solution of KCl
    I have no problem with the reason for that but have recently been asked ‘Why 3M? Why not 1M or 2M?’
    It is about 50 years since I had to struggle at school with moles and Avogadro etc. and the best I could offer in reply was ‘Because it works well’
    Is there a better answer?
    Thanks

    1. Trevor,
      the reference electrode in most combination pH electrodes, like ours, is a silver/silver chloride (Ag/AgCl) electrode. This electrode is supposed to maintain a constant potential against which the pH electrode’s (i.e., the glass bulb sensor) changing value is measured. The Ag/AgCl reference electrode can be in a solution of KCl of various concentrations but typically 3 M is used, as in ours. So to maintain the reference electrode at its correct potential it’s important to keep the reference junction (which can slowly leach out KCl through its frit) in that same concentration of KCl when the electrode is stored.

  55. I have a SC-300 that has separate connectors for the PH and SO2 probes, is it necessary to disconnect the probes when changing between the PH test and the SO2 test?

    Thanks
    Dale

    1. Dale,

      If you have two connectors on your instrument, you do not have to disconnect the probes when changing between the modes.

      Please let us know if we can help in any other way.

      Taylor

  56. Hello,
    I typically make 10-15 gallon batches of red wine. If the DO test results tell me to add O2 (during some early phase of wine-making), the practical difficulty I would then have would be how to add this O2.

    Thanks for any advice on addition of O2 in small batches.

    DCLawry

    1. Hi,
      you don’t generally need to add oxygen to your wine after the first few days of fermentation. If you need a low level of dissolved oxygen you can use something like a $10 aquarium pump (with a cotton plug to keep out particulates) for several minutes to bubble air through, then mix well and reassess the DO level.

  57. Generally, procedures to determine TA specify that CO2 be eliminated from the sample. Most call for a microwave step. The Vinmetrica procedure does not call for any step to eliminate CO2. Why not? Does that add to inaccuracy?

    1. I recommend that the sample be agitated or shaken in a closed container until degassing ceases, if significant CO2 may be present; also, drawing a vacuum on the sample for about 1 minute may be done. I don’t think I would use a microwave for this purpose; volume losses and some volatile acids evaporating may contribute to error. We should add this to the manual, which only talks about use of a blender with musts (which would achieve the same result )

  58. Hello,

    I have a Vinmetrica SC-100A and It worked very well untill yesterday. When I turn the device on without the SO2 electrode connected, it shows a value of zero and the green proceed light is on. This is normal. When I connect the electrode , I get a high value of around 700 and the red stop light stays on. It also keeps beeping and this doesn’t stop. I have never had this before. Before the problem, the reading WITH the electrode connected was ZERO. Is my electrode defect? Thanks you for answering. Paul Vermeeren, Belgium

    1. Paul, check to be sure that the wires at the end of the electrode are straight and not touching each other. Otherwise it sounds like the electrode may have become defective. If it is less than one year old it is under warranty and will be replaced. Contact us directly at info@vinmetrica.com for more information. Thanks.

      1. Sir,

        Thank you for your answer. I have checked the 2 electrodes and they are in the right position and not court-circuited. The electrode is likely to be
        defectuous as you stated in your answer.

        Greatings from Belgium

  59. Should I store my reagents (for SO2, pH & TA) in a fridge to prolong their lives?

    Thanks

  60. Hi there!

    Purchased a SC-300 Analyzer about 2 years back. Having issues with it…I was wondering if we can purchase parts for repair? I would probably need the Main/control Board & keypad overlay for the unit.

    1. Hi Angelo,
      Sorry to hear you are having trouble with your instrument. There could be one of several things happening, I suggest giving us a call at (760) 494-0597 and then press “2” for Tech Support. We can go over what might be causing your issue and see if it can be resolved over the phone.
      Happy Testing!

  61. I have a couple of questions regarding the SC-300: For the acid reagent, can I use (1+3)sulfuric acid instead of the 2M HCL acid you sell? Also, can you use iodine instead of iodate as titrant? Thanks

    1. Hi Ernest,

      Both 1+3 sulfuric acid and iodine will work. However, the endpoint will be blurred and may not be as finite as if you were using the reagents that we sell specifically for the kits. We do not recommend using other reagents as we are unable to verify their quality and in turn cannot support the results given. If you would like to go ahead and give it a try you are more than welcome to. Those reagents should not damage any of the Vinmetrica equipment.

      Happy Testing!

  62. I don’t see any calibration videos or help on the 100A I need help.

    1. Hi Steve,

      The SC-100A uses an SO2 electrode which does not require calibration. The “How-To” video for calculating sulfite can be found here. Please feel free to contact our tech support line at (760) 494-0597 if you have any further questions.

      Happy Testing!

  63. Hello – I am wondering if my pH and TA probe is working correctly. Testing pH, the meters readings will swing back and forth. All of a sudden, the reading will drop significantly and start working towards the pH of the solution again. I have to calibrate more than once, frequently. I did purchase new regents. Is there a shelf life for the probe?

    Thanks – Bill

    1. Bill,

      It is hard to diagnose this issue over the phone as it could be any number of things. I suggest that you call Tech Support, if you havent already done so, at 760-494-0597 and select Tech Support when prompted to. Make sure to have your unit when you call in as there are several things they will walk you through.

      Thanks
      Taylor

  64. I am also wondering if there is an additional step involved that will allow me to measure not just the free SO2, but the total SO2 levels in wine batches? I heard I needed to order 1N NaOH to perform this test, but don’t see any information on your site helping me learn these steps.

    My Vinmetrica Equipment: I own the SC 300, newer model with two probe connectors on top.

    Mike G.

    1. Mike,

      There is an additional step to determine the Total SO2 in your wines. And you are correct. You will need the 1N NaOH solution. The instructions on how to do this are located towards the back of the manual that was included in your kit. We will make the instructions available on our website as well. Thank you for the tip!

      Please let us know if you have any questions about this procedure.

      Take Care

  65. Could you please post videos and instructions on your website, and on YouTube concerning how to measure residual sugar in wine using the supplies you sell. I would like to order, but don’t have information on how to use the supplies to do this.

    Also, I would like to measure alcohol content of finished wines on batches I’ve misplaced initial SG readings from must. Do you have a way we can do that too?

    Thanks,

    Mike G.

    1. Mike,

      The instruction manual for the Residual Sugar Assay was sent to your email a few moments ago. Please review and let us know if you have any questions.

      We are working in developing a method for alcohol testing but do not have anything available yet.

      Thank you

      1. Hello Richard,
        I’m also interested in the alcohol measuring solution.
        Do you have an update on your progress?
        Thanks

        1. John, we are still working on it. Stay tuned. Thanks
          -Rich

  66. Why should I buy my chemicals from you when they cost the same at more wine and they ship for free?

    1. William, there is no difference in the product. If you buy from us directly it does help us of course.

  67. In reading the SC 100A Manuel, Version 2.1c page 6 there is an equation of 64 * V * N * 1000 divided by the equation of 2 * S. My question is “how or where does the 64 come from?”

    Thanks.

    1. Linda,
      in the equation, 64 is the formula weight (or molecular weight) of SO2.

  68. We have now for the second time messured total SO2 in our wine. This time we used a wine that has been tested by a lab. They got 86 mg/l total SO2. Our measurment using your instructions showed only 11 mg/l total SO2. So what can be wrong?

    1. Anders, It is not expected to get a much lower number than a reference lab, and the value of 11 does not seem correct. It is hard to know what might be wrong. It is important that the NaOH pretreatment is done correctly. So please be sure that the 1 N NaOH used in the procedure is reasonably new and of the correct concentration. When you add it to your wine, the sample should become dark blue in color, and if you check the pH it should be above 12. If you continue to see such low numbers, please contact us directly at info@vinmetrica.com
      -Rich

  69. While utilizing my SO2 probe, it has recently stopped reading shortly after titration starts, and just starts flashing “00.” I have changed batteries etc., nothing works. Is there anything I can do or is the probe shot?

    1. Ryan,
      it is normal for the SO2 probe to show a small value initially and then drop to 0.0 during the procedure. When you approach the endpoint, you should begin to see numbers rise and fall briefly, then increase to a higher level and stay there when you reach the endpoint. If you suspect something is wrong with the probe or other parts of your kit, please check the tests described under the FAQs at //vinmetrica.behladev.com/faqs/is-my-instrument-is-working-correctly/ Contact us at info@vinmetrica if you have any questions or unresolved issues.

      Rich

  70. We have been using SC-200 for two years and are very pleased with the Equipment. However, today we measured total SO2 according to your instructions, with a very surprising result. It was much lower than the amount SO2 we have added during the winter.The grape is Rondo known to ”eat” sulfite. But how can it disappear? Has it been bound to compounds in the wine that we have racked of? Or do you have any other solutions?

  71. I have ancient equipment for testing FREE SO2 used just before bottling. I wasn’t getting any reading at all and thought my metabisulfite was old although it was purchased only 3 months ago. Foolishly I added an additional amount and still got absolutely no reading at all. I received an SC-100A today and was horrified at the reading — 68%!! How can I save my 55 gallons?

    1. Maryl,

      There are other factors, such as pH, that can help determine if your wine is okay or not. The sulfite levels in your wine will gradually start to decrease. Check your levels again in a few weeks. Your wine may be okay. You can always call our tech support line if you need further assistance. Just call 1-760-494-0597 and select Technical Support.

  72. Vinmetrica sc-300//
    I recently checked the PH accuracy with the PH 3.49 solution and my result was 3.59. I began calibration with the 4.01 reference solution and the result was 4.11, calibration was completed. I then calibrated with the 7.00 solution and the result was 7.90, calibration was completed. I re-checked the accuracy with the PH 3.49 solution and the result was 3.44, 0.05 variation. My question is, if the accuracy is off +- a variable, does that apply also to the TA results? and why?
    Thank you

    1. Ray,
      the pH measurements on an SC-300 should come in at +/- 0.02 if temperature is controlled; a little more error may be expected if temperature is significantly different from 25C (78F). You should be able to hit the target value of 3.49 within 0.03.
      In addition there can be be some drift that takes more than a few minutes to settle down. In your case you may want to re-check the calibration after 10 minutes.

      Note: You can check your calibration with a second reference, that is, a saturated solution of cream of tartar (potassium hyrdogen tartrate). See “cream of tartar test” in our FAQ under https://vinmetrica.mystagingwebsite.com/faqs/what-should-i-do-if-my-ph-electrode-is-acting-sluggish-erratic-and-is-difficult-to-calibrate-2/

  73. G’day Doc
    I purchased the SC200 approx. one month ago & had it shipped to South Australia. In the middle of vintage at the moment and it works like a charm. However I notice that you don’t supply the “special solution” to keep the pH electrode in the storage bottle wet. I can see the time rapidly coming when the storage bottle will need to be topped up. It seems pretty silly to ship a tiny amount of solution all the way to Oz where the cost of postage will be more than twenty times the cost of the solution. Therefore could you possibly send recipe details so that I can keep my tip moist !!
    Regards Peter R.

    1. Peter,

      We are glad to hear you are enjoying our equipment. We do sell the replenishing solution for the pH electrode on our website. It is called the pH electrode Storage Solution and can be found under the Individual Reagent page. We understand the cost involved with shipping this solution all the way to South Australia. We are still trying to establish a distribution agreement with a company in Australia but have yet to find one.

      The solution that the pH electrode is stored in is 3M KCl in our pH 4 buffer (or any slightly acidic medium). This is a common recipe for most electrode storage solutions and can probably be found at a company that produces electrodes in Australia. Theirs will most likely be the same as ours. I just typed this in a search and several companies do come up. Please let us know if you need any help finding it or if you need any other information. We are here to help.

      Take Care,
      Taylor

  74. Dear Mr. Sportsman,

    Thank You for your meters they are very easily helping me to measure SO2, PH, TA and finally MLF in my wines. I have SC 100 meter old version can i calculate in future with some upgrade the concentration of malic acid by SC 100 or it will be impossible.
    In the manual of SC-50 MLF is noted that, for updates I must check FAQ on your web, but I cannot find information about updates of SC100 there.
    My second question is that, I’m buying all your meters throe other web sites and reason is that I’m from Caucasus Georgia. I have a shipping address in USA. From this address it is easier to ship goods from states to Georgia it is chipper and quicker, but Paypal doesn’t give possibility to do it because of different countries in billing and shipping addresses. In other web sites it is possible. Question is: How I can buy from you by credit card?

    regards,

    Beka

    1. Beka

      We are please to hear that our instruments are being used all the way over in Georgia!

      You will not need to upgrade your older style SC-100 to use it with our SC-50 MLF Analyzer. Just be sure to read the latest version of the SC-50 manual on our FAQ page (//vinmetrica.behladev.com/faq/ ) so that you are running the most updated procedure.

      Cheers!
      Taylor

    2. Hi Beka,

      Yes we may have a method to purchase with a credit card that is not necessarily linked to an address in the US. We will be updating the website in the next couple of weeks, so it should be possible.

      Best,
      Rich

  75. I am interested in buying Vinmetrica SC-300 SO2 & pH/TA Analyzer plus spare reagents for our small vineyard with 1,000 vines. Main problem – I am in England!! Do you ship to the UK and how would I go about ordering and paying (my credit card is in UK pounds sterling)

    Also do the meter measure in parts per million or in ml/litre?

    Liz Robson of Kingfishers’ Pool Vineyard. Leicestershire

    1. Liz, Thank you for the inquiry. We do ship the the UK, but we also have two European Distributors. One in Sweden and one in Denmark. Their information is listed on our home page at the bottom on the Distributor link. There are links to their websites there.

      We can also ship to the UK. You can purchase through our website but during our secure checkout process there may be some issues with having to enter your billing zip/postal code. We can work with you if there are issues and send you an electronic invoice to pay. If you would like more information please email Taylor in Sales at tlikins@vinmetrica.com.

      Our instruments measure in ppm.

  76. Hi; How important is the expiry on the SC-100A reagents? I have three unopened bottles that I bought from MoreBeer 8 months ago, but the expiry date is 6 months from invoice date. So how long do reagents actually last once opened?

    Thanks!

    1. Hi Chris,

      While we guarantee our reagents for 6 months, the SO2 reagents (found in the SC-100A and SC-300) typically last much longer. We have used reagents that were over two years old (which were properly capped and sealed) which still gave accurate results. We keep to the 6 month policy because reagents can be degraded over time if left uncapped or if contaminated by other reagents. In addition, the TA Titrant (found in the SC-200 and SC-300) becomes ineffective over time, as a result of it slowly mixing with CO2 in the air. If you are not sure about your SO2 reagents we have a procedure for verifying their effectiveness here. Hope that helps.

      Best Regards,
      Richard W.

  77. Is your M/L tester still in beta?

    1. Dave, yes, we are still in BETA testing for the Malic Test device. We are estimating that it will be complete in mid November. Please keep checking the website as we will make updates there when they come available. Thank you

  78. I am considering purchasing the Pro kit. Do you have it in stock? I have no way of seeing the product in action before I purchase so wondering what is your return policy? thanks. Ted

  79. I would like to chat over the phone if you get a chance

    Thanks Steve

    1. Steve,

      We are here Monday – Friday 9am to 5pm. Please call 760-494-0597 when you have a chance. We are happy to help you with any questions you may have.

  80. Thank you.

  81. I recently purchased a sc100a. I tested some new wine and the display went from 0.0 to 1999 after adding the first few drops of titrate. What does this mean? Help!

    1. Hi Bob, This occurs when your wine has less than 2 ppm Free SO2. You are going to want to add some sulfite to your wine.

  82. Please advise where I can get You SC-300 in Australia and the price including postage

    1. Hi George,

      Currently we do not have distributors in Australia but we do ship to Australia if you purchase from us directly. Check out our international page here. We ship the acid solution in slightly different sized containers to abide by international shipping laws. Shipping charges usually vary depending on where in Australia, but they are usually are around $100 US dollars via FedEx. So the total price for the SC-300 with shipping would be close to $452. Hope it helps, feel free to call or email us, our number is 1-760-494-0597 and email is info@vinmetrica.com.

      Best regards,
      Richard W.

  83. How does one measure total SO2 using your sulfite analyzers?

    1. Hi Richard,

      Total SO2 can be measured by purchasing 1 N NaOH. We offer it on our website here. Instructions for doing the Total SO2 test are included in the Vinmetrica SC-100A and SC-300 Kits.

      Best Regards,
      Richard W.

  84. I would like to make a good size purchase from your company and I have been checking around for some time looking for coupons. Can you direct me to a place to find any? Thanks

    1. Hi Michael,

      Please contact us by 760-494-0597 or email info@vinmetrica.com if you are interested in purchasing a larger order from us.

      Best regards,
      Richard W.

  85. Hi,

    Do you have a distributor in Australia and, if not, could you ship to Aus?

    Regards,

    Rob

    1. Hi Rob,

      At the moment we do not, we are working with a couple of companies to supply to Australia. We currently can ship to Australia but we must send a more concentrated lower volume solution to abide by international shipping rules. To purchase our international products, with the more concentrated acid solution, hover over the ‘products’ menu item, then click ‘international’. Hope that helps, feel free to call us at anytime if you have any further questions.

      Regards,
      Richard W.

  86. The kit calls for using DI water. Will using distilled water skew the results? Where would one find DI water?

    1. Craig, distilled water is fine. “DI water” stands for deionized water, which is the same as distilled water for almost all applications, including this one.
      Regards,
      Rich

      1. Thanks. I am getting some crazy results when trying to test for SO2. I had my wine tested at a reputable lab and it was around 20 ppm. I adjusted it with 10% solution up to 28 ppm and tried to test. The reading was low and close to zero as I started to add the Titrant. after less than 1 mL the values jumped up to numbers in the high hundreds and thousands. I was adding single drops and not going fast so it seem suspicious. Additionaly it indicated around 20 ppm which I know cannot be true. I will try to Hot probe technique described but am thinking I might have had a defective probe shipped with the unit. Any suggestions or comments. I really need to get an accurate SO2 reading because I am getting ready to bottle and want to get my wine close to 0.5 molecular. Thank.

        1. Hi Craig,

          I would check a couple of things. First when adding 10% potassium metabisulfite solution, make sure the solution is relatively fresh and has been capped and sealed well. The solution will oxidize over time and will lose its efficacy. Second, the unit has a filter to decrease noise from 0.0 to 5.0 nanoamps, this results in the device sometimes jumping to a high number. The SO2 endpoint is reached by a sustained beeping signal for at least 20 “beep-beeps”, the red stop light indicator staying lit and the current on the display peaking anywhere from 200-700 nanoamps. The signal does generally go down with time as the free iodine becomes oxidized. By continuously swirling the solution (or using a magnetic stirrer) and adding drops slowly as you have done should still result in a very accurate reading. Third, when making a sulfite addition, much of the sulfite will become bound. When sulfite becomes bound it cannot equilibrate into molecular SO2 and the bound sulfite is not detectable by the unit when measuring Free SO2. This results in readings that seem lower than what seems correct based on the amount you added. I recommend completely stirring your wine vessel after your sulfite addition and measuring the SO2 a few hours later. Stirring ensures you are getting a homogeneous wine sample and an accurate SO2 reading. When mixing make sure to use a very clean stirring rod or mixing apparatus to minimize bacterial contamination. Thanks for the question.

          Regards,
          Richard

  87. In running the SO2 test the amount of acid and Reagents that is put into the wine appears to vary each time by a little amount more or less due to how much the bulb takes in. Does this matter or is there an exact amount that I should be putting in the wine to make the SO2 test more accurate. I love the product, just want the most accurate test possible.

    Thanks,
    Mike

    1. Hi Mike,

      The Acid Reagent and Reactant solution are more concentrated than the SO2 Titrant. These solutions help the SO2 Titrant become chemically active. If you look closely at the transfer pipettes you will see gradations on it measuring from 0.5 mL to 3.0 mL. As long as the volume you are adding of the Acid and the Reactant is within 1.0 to 3.0 mL you should be getting very accurate results.

      The key to accuracy and precision is with adding the SO2 Titrant. Make sure that the syringe you use does not have droplets on the tip or adhering to the outside of the syringe. These droplets could fall into your wine titration vessel and result in inaccuracies of measurement. The same goes if you are using a burette.

      By using a burette you can increase your precision and resolution quite a bit. If you are interested you can purchase the Deluxe Lab Accessory Kit from us which you can find under the ‘Products’ tab and click on ‘Glassware & Lab Equipment’. This kit includes the Magnetic Stirrer, the Lab Support Stand, the Double Burette Clamp, the 10 mL Glass Burette and the Vinmetrica Electrode holder; all of which can be purchased separately. Thanks for the question!

      Regards,
      Rich

  88. It does not appear thet the measurements are temperature compensated. Is this the case and do you have to adjust the math for the tempereature difference?

    1. Graham,
      I assume you are talking about the pH electrode, as the SO2 electrode is largely unaffected by temperature. If the temperature varies from 68 to 84 degrees Farenheit (20-30 degrees Celsius) there will be little change in your pH value. If you have some concern about your results, make sure that the temperatures of the Reference Solutions are close to the temperature of your samples and then calibrate the pH electrode using those references. When measuring TA your pH electrode should largely not be affected by temperature either.

      Regards,
      Rich

  89. When using your calulation to get TA I get numbers like 3.3. Titrate volume x 2 I see TA numbers like .048. Titrate volume x .015 What is the difference.

    1. Joe,
      Our calculation reports values in grams/liter expressed as tartaric acid. Some winemakers prefer % wt/volume tartaric acid, which you can get by simply dividng our value by 10. Others prefer to use acidity in units of eq/L, which does not assume tartaric acid.
      Let’s say you do a TA and it takes 3.4 mL with our kit. If you use our calculation (i.e., multiply by 2) you get 6.8 g/L tartaric acid. That is the same as 0.68% tartaric acid. To get eq/L of acid, multiply the volume of TA titrant used by its normality (0.13) and divide by the volume of wine taken (i.e., 5 mL if you use our standard method. ) So in this case the value is 3.4 x 0.13 divided by 5, or 0.0884 eq/L.

      Thanks for posting!

      Rich

  90. Please provide an example of the math for the sc-100 free…
    Your example shows 20 x V. How is V expressed say I use 5 ml is this 20 x .5 = 10 ppm?? and 20 X 1ml = 20 ppm??

    1. Terry,
      V is expressed in mL; if you used 5.0 mL of SO2 titrant then the calculation is 5.0 x 20 = 100 ppm SO2. If you used 0.5 mL it is indeed 0.5 x 20 = 10 ppm and if you used 1.0 mL it is indeed 1.0 x 20 = 20 ppm.

      All best,
      Rich

  91. I red you have distributor in Sweden. This could be very interesting for me. Can you give me details of the distributor?

    1. Our distributor is Gutevin, http://www.gutevin.se, contact Mr. Lauri Pappinen lauri@gutevin.se

      Many thanks,
      Rich

  92. Question? Once I calibrated the pH electrode, could I continuously test all my carboys one after another PH & TA & SO2 without recalibrating it. Or do I need to only do all my carboys PH & TA only without disconnecting the PH electrode so I don’t lose the calibration.

    Thanks
    This is a great product, every wine maker should have your product.

    1. Joe,
      you should only need to calibrate the instrument about once a day. It should keep its calibration whether you switch electrodes or not. It might be advisable though to do all the pH/TAs at once if not inconvenient.
      Thanks for your comment.
      Regards,
      Rich

  93. Mr. sportsman,

    Thanks for wonderful products. I am intending to by SC 300, but I live quite far away, in Montenegro in Europe. Therefore I would appreciate if you could give more info about maintenance of your products. I am particularly interested about durability of electrodes. How often the electrodes must be replaced? Do you ship to Washington DC?

    Thanks a lot and wish you all success in business and private life

    1. Yes, we ship to Washington DC. We do have distributors in Denmark and Sweden, if that is more convenient, feel free to call or email us, our contact info is at the bottom of this page.

      The SO2 electrode should last a very long time as long as the contacts are not physically damaged. We guarantee this electrode for a year but we still use a SO2 electrode that has been working for nearly two now, we expect it to last many more. After you are finished using the SO2 electrode just simply rinse this electrode with distilled (or de-ionized) water, and let it air dry. No further maintenance necessary.

      The pH electrode is also guaranteed for a year. Typically, pH electrodes can last anywhere from a year to three years depending on how heavily they are used. Even if not used at all pH electrodes degrade with time. The pH electrode is more delicate than the SO2 electrode, by nature of its glass bulb membrane. After you use the pH electrode, you must rinse with distilled (or de-ionized) water and dry off the electrode by very lightly blotting the electrode against a paper towel or tissue. Then place the screw cap on the body of the electrode and screw on its storage solution container, with the pH electrode’s glass bulb membrane in light contact with the sponge inside the container. This guarantees the pH electrode stays wet and will continue to function for later use. Be very gentle with the pH electrode and be careful not to scratch the glass bulb membrane. If you use a magnetic stirrer make sure the electrode does not bump against the stir bar while it is spinning, it could destroy the glass bulb membrane.

      The pH electrode operates by using a thin glass bulb membrane which houses an electrode,that measures the change in concentration of H+ in the wine sample versus the pH within the glass bulb electrode. A silver/silver chloride reference electrode is embedded with a gel membrane that allows the flow of ions through it. This gel membrane can be clogged because of the many large molecular components in wine (like proteins and polymers), this usually results in the pH electrode responding slowly or erratically.

      If you are suspicious that the pH electrode is dirty, then let the electrode soak in a 0.1M HCl solution for 15 minutes (you can make a 0.1M HCl solution from diluting our 2M HCl SO2 Acid solution 19:1 in distilled or de-ionized water), then rinse with de-ionized water and return to the storage solution for two hours. Then check the pH electrode again. If the pH electrode still isn’t working and you think you have grease or oil on the pH electrode, put the electrode in a mild soap solution and stir gently for one minute. Then rinse with de-ionized water and try using the pH electrode again.

      For either electrode we sell replacements if and when you need them at a reasonable price.

      Thank you for your questions, I hope you find the information provided useful.

      1. Thanks a lot for info. I will get back to you by email.

  94. are your meters still made in the usa?

    1. Our meters are assembled in the USA, but to use the “made in the USA” tag you have to have essentially everything sourced from the US. Obviously that is hard to do in this day and age, when practically every electronic component is made overseas. Our new meters use circuit boards that are made in Colorado and populated here in San Diego. The enclosure, LCD display and most if not all electronic components are from Asia. The electrodes are provided by a U.S. firm but I believe they are actually made in China.
      Plasticware and all reagents are made in the USA. Final assembly and testing of the instruments is done here in San Diego.
      Our first instrument, the SC-100, was made mostly of parts from the USA (except for the electronic components i.e. resistors, capacitors and ICs, and the LCD unit) and assembled, tested, and packaged also here in San Diego.

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