Order Processing:
We aim to process orders within 48-72 hours of receipt. Sometimes we can get orders out within 24 hours. Our offices are closed Friday afternoons and weekends so orders will not be processed during these times. Sometimes order processing can be delayed and we will do our best to send you individual updates about your order. If you have any questions about our current order processing times you can view updates on the Checkout page or you can email info@vinmetrica.com.
Shipping:
Vinmetrica is required to ship most of our items via GROUND shipping due to shipping regulations on the items we produce and sell. Some items can be shipped via quicker methods but you will need to contact us for additional information.
We are located in S. California. Shipping can take anywhere from 1-10 days to get to you depending on your location. Delays in shipping are out of our control and happen at the discretion of the carrier. If they impose any delays on your shipment there is usually nothing we can do about it. Yes, sometimes they may claim a weather delay in your city when in fact the weather is fine. This is out of our control but will generally only delay your order by a day or two. Upon the completion and shipment of your order we will send you an email notification with your tracking number. Use this to track your order. If there are any issues with its delivery please contact us.