Want to make sure your unit and electrodes are all in working order? Not sure if you need a new electrode or not? Has your unit been sitting idle for a while? Are your electrodes sluggish or dirty? Then this is the service for you. Leave all the testing and maintenance to us.
We will check everything out for you and if your unit is not working properly, we can advise you on how to get it back in working order.
We recommend this service be done once a year or if your unit has been sitting idle for a while.
This service includes a test of the instrument to ensure its functionality using your provided electrode(s). Our technicians will also do a quick visual inspection of the circuit board and perform any cleaning and maintenance necessary for the SO2 and/or pH electrode. We recommend this service to all older versions of our instruments. This does not include a firmware update or any other parts that may be needed. All electrodes or other parts will be extra. This is simply to verify performance of your unit.
If any additional service or repairs are deemed necessary our technicians will contact you with further information.
Turnaround time: 24-48 hours
Please send your instrument with its electrodes to:
6084 Corte Del Cedro #105
Carlsbad, CA 92011
Please include name, address, email address, and telephone number in the package. Customer pays for service fee plus all applicable shipping charges. We recommend that you send it properly insured. Customer is responsible for all shipping charges, both inbound and outbound. Outbound shipping will be billed upon completion of work.